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Product Warranty

What is covered under Warranty?

Mattress...

  • Body impressions greater than 1-1/2"
  • Coils or wires that are loose, broken, or protruding through the mattress fabric

Foundation...

  • splitting of the wood frame, wood or defective, loose, or bent beams.

Support...

  • Your mattress and foundation must be supported by an appropriate bed frame at all times for warranty coverage.

What is not covered under warranty?

  • Euroflex Ltd is not liable for incidental or consequential damages that result through the use of this product.
  • Normal body impressions up to 1-1/2" (Body impressions are caused by upholstery material compressions and are normal characteristics of premium bedding. Body impressions up to 1-1/2" are not considered to be a structural defect.)
  • Damage or bending to perimeter border rods caused by bending or incorrectly moving the sleep set .
  • Bed handles and cover fabrics
  • Damage to mattress fabrics due to soiling, stains, or burns
  • Soiling, stains or burns void the mattress warranty
  • Comfort level/preference
  • Bed height
  • Damage to the mattress due to an incorrect or old foundation
  • Structural damage caused by an incorrect bed frame
  • Corner guards

 

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Design & Development by: Lete Technologies Ltd